Methods of payment
How to pay for a hotel
Choose the appropriate option:
– At the moment it is possible to pay by credit card only for the accommodation service in hostels Mayakovskaya and Baumanskaya.
– Transfer and Visa support services are provided by the company «Hotels Pro», the payment is made on the settlement account of the company.
– Sberbank or other bank payment get a receipt
– Payment of legal entity (bank details for invoice)
Required information:
Name
Check-in and Check-out date (Check out time from the room is by maximum 12.00 midday.)
Name of the hotel
Number of people
Method of payment
Additional services
Canceling a reservation
Cancellation in the period from 1 May to 1 September is accepted 5 days before arrival, the amount will be refunded. In the period from 1 September to 1 May cancelation is accepted 3 days before arrival. Booking and cancellation details are in the service agreement, the terms of which you accept on http://www.artisthostel.ru/, they are also specified in your ” booking confirmation ” as essential conditions of this agreement. If you cancel later, the first night of the advance payment is lost; the hotel imposes a fine of the first night accommodation.
Characteristics
In the period from May 1 to September 30, it is better to pay accommodation in advance before arrival (it guarantees your accommodation in the hotel and the hotel will reserve a room for you) , but it can be the exception of payment for the first night. Payment must be made no later than 24 hours after reservation. Otherwise, the hotel has the right to cancel unwarranted reservation and provide it to those who can pay in proper time. For more information you can always contact our qualified managers.
In the period from October 1 to May 1, you can book a room without advance payment; rooms can be booked two days before arrival. But you should always remember it is not guaranteed the availability of free rooms! If you book in advance, you should always guarantee your visit by payment of the first night stay in the hotel.
Making a reservation you accept the terms of the service agreement.
Request for refund (. Doc)
